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Conway&co

DXP Snapshots

Role

UX Market Research

Role

UX Market Research

Responsibility

Analysis, documentation, interviews

Responsibility

Analysis, documentation, interviews

Objective

Understanding tactics

Objective

Understanding tactics

Deliverable

Videos, Miro boards, Slide decks

Deliverable

Videos, Miro boards, Slide decks

Timeframe

Three weeks loops

Timeframe

Three weeks loops

Overview

In ‘DXP Snapshots’ series, I explored three critical areas for consumer & retail brands that want to win the e-commerce game: Decoding digital success:

  1. Strategy Review → Focus on the 3C flywheel content, commerce, and community.

  2. Tactics Review → Evaluate the impact on conversion, NPS, and retention.

  3. Shopping Experience → Analyze the buying, service, and return journey.

Conway&co showcases its expertise by analyzing and auditing mid-sized e-commerce companies’ digital experiences, offering strategic growth advice. These DXP snapshots are shared on LinkedIn, accompanied by in-depth reads on Substack.

Conway&co showcases its expertise by analyzing and auditing mid-sized e-commerce companies’ digital experiences, offering strategic growth advice. These DXP snapshots are shared on LinkedIn, accompanied by in-depth reads on Substack.

Conway & co

I served as a Delivery Lead and Digital Experience Strategist at Conway & Co Agency, working with clients such as Härklinikken and ILGM (I love growing marijuana). My role also involved researching leading global e-commerce players to identify winning strategies.

<- ILGM

Design Vision ->

hello[at]dspbrg.com -> +31634370025