<- Cases /
Conway&co
DXP Snapshots
Overview
In ‘DXP Snapshots’ series, I explored three critical areas for consumer & retail brands that want to win the e-commerce game: Decoding digital success:
Strategy Review → Focus on the 3C flywheel content, commerce, and community.
Tactics Review → Evaluate the impact on conversion, NPS, and retention.
Shopping Experience → Analyze the buying, service, and return journey.
Conway & co